Click on 'Rebuild Main Identity'. Press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.Press Alt when clicking on the Outlook 2011 (mac) icon and then the Microsoft Database will launch. Press and hold the power button on your Mac until the startup options window appears showing available startup disks and Options. After your Mac shuts down, wait 10 seconds. On your Mac, choose Apple menu > Shut Down.Solving shutdown issues caused by applications Solving shutdown issues caused by add-ins How to recognize Outlook shutdown issues Click the Auto-refresh pop-up menu, then choose an option. In the Calendar app on your Mac, Control-click the calendar’s name, then choose Get Info.
This file is being checked for problems.” Error “The data file was not closed properly. Error message prompting you to run the Inbox Repair Tool (scanpst.exe). AutoComplete / AutoSuggest cache becoming corrupted and Outlook no longer offering you email addresses anymore when addressing a message. Outlook is not able to start anymore after you have closed it and you are only being able to open Outlook again after restarting the PC. ![]() If Outlook now closes properly, you can enable your add-ins one-by-one (restarting Outlook after each one) to find out which add-in prevents Outlook from closing.You can disable add-ins in the following way If you get a permissions error when trying to disable an add-in see the Quick Tip Cannot disable add-in.Disabling troublesome add-ins can solve Outlook losing the AutoComplete cache. To find out if your issue is being caused by an add-in, disable them all and see if the issue goes away. Solving shutdown issues caused by add-insVarious add-ins hook into Outlook in such a way that closing Outlook on its own has been made impossible. Error message about an add-in when starting Outlook again.The gears icon indicates that Outlook checksYour data file for issues in the background. In this case, in order to be able to open Outlook again, you’ll have to start it with the /resetnavpane switch. This can result in an Outlook startup error saying Cannot open the Outlook window. Setting permissions on ntfs drives for macWindows 7 Sidebar Gadgets displaying Outlook informationDisabling the integration of your virus scanner doesn’t increase (or decrease) the risk of infection by a virus. Anti-spam filters (for instance Cloudmark) Virus scanners (Norton, AVG, Panda and Kaspersky are some known to have caused problems) If the integration is the key of the application (like it is with synchronization software) make sure you close that application after or before closing Outlook or it will keep Outlook open.Applications which tend to keep Outlook open are See the documentation of that application on how to disable it. In this case you’ll have to disable the integration in the application itself. Outlook Won'T Start Bluetooth Connection BeforeFor an overview see Outlook doesn’t start. As the shutdown issue caused Outlook not to close the pst-file gracefully, it may have resulted in corruptions in the pst-file which could later cause other issues or even data loss.To fix Outlook startup issues caused by the aforementioned shutdown issues, standard troubleshooting methods apply. After solving your shutdown issueOnce you’ve found the add-in or program that has been causing the shutdown issue, check with the developer or supplier if there are updates for your product.If you decide that you no longer want to have that add-in or application installed, you can uninstall it in the usual way Start->Control Panel-> Uninstall a ProgramNow that Outlook closes correctly again, it is highly recommended to scan your pst-files for errors with scanpst.exe. Also note that Outlook doesn’t allow code execution in the Reading/Preview Pane so you can’t get infected by a virus by using the Reading/Preview Pane to read messages.For more info also see the Quick Tip Disable virus scanner integration?.(depending on your virus scanner the on access scanner is also known as ‘real time scanner’, ‘auto protect’ or ‘Virus Shield’)If you use synchronization software for your smartphone or tablet, in most cases disconnecting its USB cable or Bluetooth connection before you close Outlook will suffice to let Outlook close successfully.
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